PinnacleIA.io

Pinnacle Insights & Advisory - Privacy Policy

Introduction

Pinnacle Insights & Advisory ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and share your personal data when you visit our website or use our services.

1. Information We Collect

We may collect and process the following data about you:

• Personal Identification Information: Name, email address, phone number, etc.
• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
• Usage Data: Information about how you use our website, products, and services.
• Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

2. How We Collect Your Data

You directly provide us with most of the data we collect. We collect data and process data when you:

• Request a meeting online or place an order for any of our products or services.
• Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
• Use or view our website via your browser’s cookies.

3. How We Use Your Data

We use your data to:

• Provide, operate, and maintain our website and services.
• Improve, personalize, and expand our website and services.
• Understand and analyze how you use our website and services.
• Develop new products, services, features, and functionality.
• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes.
• Send you emails.
• Find and prevent fraud.

4. Legal Basis for Processing Your Data

We process your personal data based on the following legal grounds:

• Your consent.
• The performance of a contract with you.
• Compliance with a legal obligation.
• Our legitimate interests (for example, to improve our services).

5. How We Store Your Data

We will keep your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

6. Data Protection Rights

Under the Australian Privacy Principles, you have the following rights:

• The right to access – You have the right to request copies of your personal information.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure – You have the right to request that we erase your personal information, under certain conditions.
• The right to restrict processing – You have the right to request that we      restrict the processing of your personal information, under certain conditions.
• The right to object to processing – You have the right to object to our processing of your personal information, under certain conditions.
• The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: karl@pinnacleia.io

7. Changes to Our Privacy Policy

We keep our privacy policy under regular review and place any updates on this web page. This privacy policy was last updated on 24/05/2024.

8. How to Contact Us

If you have any questions about our privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: karl@pinnacleia.io
Call us: 0438 820 694
Or write to us at: Unit 1 34 WOODRIFF ST, PENRITH, NSW, 2750